March 23, 2020
Dear Customers, Distributors, and Partners,
We hope you and your families are staying safe and healthy during this challenging time.
At Pioneer, we are adhering to CDC guidelines for businesses to help keep our employees, customers, and partners safe. As the situation changes, we will update our business continuity plan accordingly.
We recognize that our customers require our products to continue their work. As a supplier to an essential sector, Pioneer is exempt from the current stay-at-home order in California. As such, we are maintaining uninterrupted production schedules as well as customer and technical service. If this should change, we will notify you immediately.
If you have questions or concerns, please reach out to your local Pioneer/Olympia/Central Brass representative or call Pioneer directly at 1-800-338-9468.
We are here to strongly support you any way we can during this difficult period. Thank you for your business and your trust.