Yes, but you will need to change the entire unit. Once you install a single-handle tub/shower set, you will need to cover the holes from your previous valve installation. [...]
A pressure balance valve senses incoming hot and cold water pressure change (such as when a toilet is flushed or other faucet/valve is used inside or outside the house). The valve automatically compensates water pressure changes preventing hot water scalding or cold wat [...]
Most likely, you are experiencing “shower-rise” where the water can’t get out of the spout as fast as it flows through the valve. This causes the water to back up and come out the shower head. There are several reasons this may be happening: The valve is upside down The [...]
It is normal for a small (pencil thin) stream of water to continue to flow from the tub spout when the shower is in operation. If the amount of water flow is excessive, then this indicates a problem with the diverter (located in the tub spout). This cannot be repaired a [...]
Returns are subject to the return policies at the place of purchase. Many retailers require you to return your faucet to the store, with proof of purchase (original sales receipt) for reimbursement or replacement. As store policies may vary considerably, Pioneer can onl [...]
Pioneer will replace your faucet with a new faucet if it is still under warranty and it can’t be repaired with replacement parts. Our warranty covers replacement of any defective parts, whether function or finish is the issue. If your faucet can be repaired, then parts [...]
Not if it was manufactured before January 1, 2006. Pioneer introduced the limited lifetime warranty as of January 1, 2006. [...]
No. Labor charges are not included. The Pioneer Faucet Lifetime Limited Warranty covers only the replacement faucet or faucet parts. [...]
Please send a request via mail, email, or phone. Our product specialists will be happy to assist you Mail: Pioneer Industries Inc. Attn: Product Support 3325 S. Garfield Ave Commerce, CA-90040 Email: [email protected] Phone: (800) 338-9468 Note: Some distributors wil [...]
First, use clean water to wash the faucet. Dry with a 100% cotton cloth. If water is allowed to evaporate on the faucet surface, it can lead to a build-up of mineral deposits. Be sure to clean with a damp non-abrasive sponge and buff it dry with a clean soft cloth. To r [...]
